We can help, and we will maximize your property’s potential
We pride ourselves on a proven track record of success, built on years of expertise, and dedication to excellence. Unlike most property managers, Brent & Michelle actually own several of the Chillax Inn homes that we book and manage. We specialize in creating unforgettable guest experiences and our guest reviews prove it. With a meticulous eye for detail, we also manage other owners’ properties with care, offering comprehensive maintenance, security, and amenities, ensuring pristine accommodations that delight guests and drive long-term success for property investments.
Brent & Michelle were selected to attend Airbnb’s first annual Host Connect in September 2025. Airbnb’s exclusive invitation-only event was for the top 200 professional hosts in North America. The summit was held at Airbnb’s corporate headquarters in San Francisco, for experienced hosts focused on industry standards, innovation, and growth.
Airbnb’s CEO Brian Chesky was on hand to give his vision and overall strategy. It was cool to have our own Fireside Chat with Chesky’s perspective on the growth of his hospitality giant, emphasizing human connection and fostering a culture of belonging, much like when he started Airbnb as a host himself.Â
Strategic Location Expertise
Harnessing our knowledge of prime locations like Kissimmee and Davenport, we ensure optimal property positioning and guest attraction.
Themed Experience Pioneers
As innovators in themed accommodations, we infuse properties with captivating experiences, enhancing guest satisfaction and retention.
Excellence in Guest Experience
Our commitment to seamless stays and top-tier amenities elevates guest satisfaction, ensuring recurring visits and positive reviews.
Marketing and Exposure Mastery
Utilizing our marketing prowess, we optimize property exposure, maximizing occupancy rates and driving revenue growth.
Gated Resort Management Expertise
With a focus on gated resort management, we prioritize security, exclusivity, and luxurious amenities, enhancing property value.
Comprehensive Property Care
Our comprehensive property care services ensure meticulous upkeep, delivering pristine homes that delight guests and owners alike.
Want to chat about your property’s potential? Reach out to me and let’s give it a look. I love to speak with other owner’s about their investment property. Send me your link! Brent@chillaxinn.com
We can compare your home’s potential with current properties under our ownership or management. Real numbers. Real results. Not inflated garbage like you will get from most large property managers that are just trying to get your listing.Â
We keep it simple. 20% booking fee from Chillax Inn.
Local management fee (if you need one) $130/month, pool $90-120/month, pest control $35/month, plus maintenance as needed (pool filters, HVAC filters, fire extinguisher recharge, repairs when needed)
Clean fees vary by home size, and negated by charging the clean fees to the guest.Â
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We have a booking agreement with the legal mumbo jumbo so you have a contract stating what we are doing in our partnership with you. It is a one year auto renewing booking contract, with a 90 day cancellation if needed. We don’t think you will leave once you partner with us, but we have the contract to protect us, you, and the guest’s booking.Â
We get your property listed as quickly as possible after going over things like minimum stays, minimum rates, calendar blocks for personal use, etc.
With the agreement in place, our dedicated team suggests ways of optimizing the property for maximum guest satisfaction and revenue generation. We may suggest enhancements or improvements to elevate the property’s appeal.
Throughout our partnership, expect consistent support and transparent reporting. We provide monthly statements on the property’s performance, and make sure you know your property is being taken care of, and where the money is going.Â
Our commitment is to foster a lasting partnership.Â
We aim to build a trusting relationship based on transparency and results.Â
Take a look at our owner reviews and testimonials. They speak for themselves.Â
Due to increasing demands we are always looking for more properties so if you are a landlord looking to sell or rent your property, Ginger & Gold can find the perfect solution for you.Â
If you are considering selling, we can look to agree a purchase option (often full market value) and discuss this option during a free confidential chat with us.
We work with nationwide businesses, airports and hospitals to help house their professional employees, cabin crews and doctors, who need accommodation in the area.
They cannot commit to long AST’s as they may be in the area for only a short period of time (a few days up to 6 months). That’s where we come in and provide accommodation on a short term basis to them while ensuring we meet our obligations to you as our landlord or client.
We fill gaps by letting the property to well vetted guests who need accommodation while visiting the area for leisure and to families who need accommodation due to work being carried out on their main residence (often insurance companies are funding the stays).
We take on properties which we have first done due diligence on to assess the demand in the area to see if the property would be suitable to be used as a serviced accommodation.
We identify which guest profile is likely to need accommodation in your property – leisure guests, contractors, corporate guests or a mixture. We would never take on a property that is not appropriate for serviced accommodation or holiday letting.
It is from our due diligence that we can deduce if we can offer you one of the following, either :
If your property is unsuitable for our needs but you are still looking for a solution, we are sure to put you in touch with someone who can help! (we have a wide network of associates here in Norfolk)
Option 1 – We become your tenant
Our company becomes your tenant under a company lease agreement and we provide the following benefits :
Option 2 – We manage the property as short term lets on your behalf (like a regular letting agent)
On this option we market your property in the same way as option 1, however the key differences are :- The return varies from month to month and could be higher than the guaranteed rent amount. All profit from short term stays are received by the owner, after costs and fees have been deducted (i.e Bills, linen, cleaning fees). There is no minimum guaranteed rent. (i.e if bookings were low, the return would reflect this). All furnishings are paid for by the owner (we can source and setup this if you wish as an additional service). We receive 15% of the total gross income that we make from bookings on your property, we are highly motivated to get you a higher income for the property as this is beneficial to both parties as you, in turn, get a higher profit.
We can provide booking management and/or property management services.
By always being available to our guests, and having a great staff of local management, maintenance, and cleaners that actually care about your property.Â
By giving the best guest experience we can give. Our homes are awesome, and our guest reviews speak volumes. Your homes are listed right alongside our homes. Unlike most property managers, we have skin in the game and know what it takes to make a home successful.Â
Brent & Michelle’s outstanding customer service, along with our dedicated marketing and revenue management. Full property management services are available if needed.
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